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Kunshan Pinhong EPT Co.,Ltd
Kunshan Pinhong EPT Co.,Ltd
Customer satisfaction is our eternal service theme
We advocate the enterprise spirit of "honesty, dedication, innovation and surpassing", backed by technology development and development with the best service;
Service concept: high quality, honesty, efficiency, dedication
Service policy: quality first, credit first.
1. After receiving the quality of the customer response to the problem, within 3 working days to test the product and find out the reasons, the user can call the technical advice through the sale of telephone and get a clear solution;
2. Product sales within a month, the customer made the product doubt, after the sale of our engineers identified, indeed a quality problem, can be returned replacement;
3 products provide tear strength, tensile strength, elongation at break and other professional test reports;
4. When receiving customer service information, make the first feedback within 1 hour, and take appropriate measures within 24 hours;
5. For products that can not meet the requirements of the contract, unconditional return or exchange;
7. properly handle every customer complaint within 72 hours;
8. 24 hours to accept your complaint, technical advice and advice.